Privacy Policy

Last updated: 31 July 2026

1. Information We Collect

When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, shipping address, and payment details (processed securely by our payment gateway partner — we never store your card or bank details ourselves).

2. How We Use Your Information

  • To process and deliver your orders
  • To communicate order updates, shipping status, and support requests
  • To improve our products, website, and customer experience
  • To send occasional updates about new collections (you can opt out anytime)

3. Payment Security

All online payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your full card, UPI, or bank account details on our servers.

4. Data Sharing

We share your information only with trusted service providers necessary to fulfil your order — such as our payment gateway and courier/shipping partners. We do not sell your personal data to third parties.

5. Cookies

We use cookies to keep you signed in, remember your cart, and understand how visitors use our site.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at sanctumavemaria@gmail.com.

7. Contact Us

Questions about this policy can be directed to sanctumavemaria@gmail.com or +91 99208 22231.